Frequently Asked Questions


1. Can I buy a car as an individual?

Yes, but we may not know the laws of your country regarding importing used cars. We can offer you an advice on where to know about the regulations, but please do it on your own risk. Depending on your country, you may not be able to import some models of cars.

2. Can I buy a car that isn’t listed on your web store?

Yes. Please send us an INQUIRY here.

3. Do you give any warranty for your vehicles?

No, we cannot give you any warranty, but we offer you all the information we have about the car, such as interior/exterior damages, mileage etc. You can also check some 30 pictures we have for each car to get a grasp on its condition. We don’t just ship you the car – after buying it, we bring it to our own yard, so we can see if there’re any troubles with by first driving it and later by a throughout check. We can find problems that a normal inspection may ignore – such as non-working air conditioner and such.


1. What are your payment terms?

We accept only 100% advance payments via bank Telegraphic Transfer (T/T) in US Dollars or Japanese Yen. No installment payments or credit cards accepted. Please kindly make your payment within 2 business days from the INVOICE date. We may cancel your order if no payment is done within the time.

2. If I purchase a car listed for $2,000, how much will I have to pay in total?

You will need to pay the Freight charge, Marine Insurance Fee (CIF only) and Documents Shipping Fee in addition to the cost. Some other costs may occur after your car reaches you – please refer to your country’s regulations.

3. What’s your bank account number?

Visit our Company Profile page to get the information. It’s also on any invoice you receive from us.


1. How long would it take for the car to reach me?

After your car leaves Japan, it may take from 3 to 6 weeks depending on the distance and vessel’s route. We have a long-time relationship with the Japan’s No.1 shipping broker, so we’re confident that we can provide you the fastest shipping option possible. Please note that we only proceed with shipping after confirming of payment from you.

2. What documents I will receive from you?

We will send you the following documents by DHL service:
1. Bill of Lading (B/L)
2. Marine Insurance Policy (only for CIF orders)
3. Inspection Certificate (optional, if required by your country’s regulations)
4. Export Certificate (or Cancellation of Registration/De-registration Certificate)
5. Invoice

3. What are Consignee, Notify Party and Documents Destination Address? What should I write in these fields?

Consignee: Owner-to-be of the car – will be printed on B/L
Notify Party: Person who will receive the notice of ship's arrival – will be printed on B/L
Documents Destination Address: DHL delivery address – would NOT be printed on B/L
If you can receive the documents at home and pick up the car yourself at the port, you can feel the 3 fields above with the same information.
Please type your address carefully, or you may not be able to retrieve your car.

4. What are FOB, C&F and CIF?

FOB: Free On Board. The price of car itself without shipping.
C&F: Cost and Freight. The price of car with shipping up to your port.
CIF: Cost, Insurance and Freight (the most common type of dealing). The price of car with shipping up to your port and marine insurance.